YOUR eSIM IS ON THE WAY
We have sent your eSIM to:
The email has your QR code and setup instructions.
Ideally, open it on another screen — a laptop, tablet or someone else’s phone — so you can scan the QR code with the phone you are setting up.
No second screen? That is fine.
Your email also has a direct install button for your phone.
Before you start:
- Connect to Wi‑Fi.
- Make sure your phone has the latest software update.
- Give it a quick fresh restart.
- Keep the email open until the eSIM has finished installing.
Set it up at home before you travel.
Your plan does not start when you buy it.
It starts the first time the eSIM connects in your destination.

CHECK YOUR EMAIL
Order:
WE'RE STILL ADDING YOUR DATA
We have received your payment for:
Your data has not been added yet. We're still checking this with the network.
There is nothing you need to do right now.
We'll email you as soon as your data is ready.
ORDER REFERENCE
Travel eSIMs
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Your eSIM is sent to the email address you gave at payment. Nothing to do here: you can close this page. How installing works.